Conflict Management

Conflict management is the process of reducing conflict's negative aspects while increasing its positive aspects. The goal of conflict resolution is to improve learning and group outcomes, such as organizational effectiveness or performance. Conflict management can improve group outcomes. 

The conflict prevention and management program aims in training the person to obtain skills such as: respect for diversity, empathy, self-awareness, self-confidence and self-protection, conflict prevention, recognition, understanding and management of unpleasant emotions, effective communication, cooperation, conflict resolution strategies and their implementation in real conditions, that enable him or her to have a constructive conflict outcome.